Refund Policy

1. Introduction

Welcome to CNG PUMP VITRAK CHAYAN. This Refund Policy outlines the conditions under which refunds will be provided for our franchise services. By engaging with our services, you agree to this policy.

2. Eligibility for Refunds

Refunds are applicable only under specific conditions outlined in this policy. Refunds will not be issued for any fees or payments made after the finalization and signing of the franchise agreement, except as specified herein.

3. Application Fees

All application fees are non-refundable. This fee covers the cost of processing your application and initial assessments.

4. Initial Setup Fees

Initial setup fees paid towards the establishment of the CNG pump franchise are refundable under the following conditions:

• If the application is rejected by CNG PUMP VITRAK CHAYAN before the signing of the franchise agreement.
• If CNG PUMP VITRAK CHAYAN is unable to provide the promised support and services outlined in the pre-agreement documentation.

5. Ongoing Fees and Royalties

Ongoing fees and royalties paid after the commencement of operations are non-refundable. These fees are essential for the continuous support and use of our brand and services.

6. Exceptional Circumstances

Refund requests under exceptional circumstances will be evaluated on a case-by-case basis. Exceptional circumstances include but are not limited to:

• Significant breaches of the franchise agreement by CNG PUMP VITRAK CHAYAN.
• Major operational issues directly attributable to failures on the part of CNG PUMP VITRAK CHAYAN.

7. Refund Process

To request a refund, franchisees must submit a formal written request detailing the reasons for the refund. This request should be sent to our official contact email. CNG PUMP VITRAK CHAYAN will review the request and provide a decision within 30 days.

8. Dispute Resolution

In case of any disputes regarding refunds, the franchisee and CNG PUMP VITRAK CHAYAN agree to attempt resolution through mutual discussion. If a resolution cannot be reached, the matter will be subject to arbitration as per the terms of the franchise agreement.

9. Changes to Refund Policy

CNG PUMP VITRAK CHAYAN reserves the right to amend this Refund Policy at any time. Any changes will be posted on our website. Continued use of our services constitutes acceptance of the amended policy.

10. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: info@cngpumpvitrakchayan.com